Psychosocial Transition Support Officer


Geelong, VIC

Posted 7/19/2019

Develop a program to assist support service providers to transition clients to Continuity of Support or NDIS

Your new company

are currently working with a progressive and well established Not For Profit organisation who are committed to increasing the efficiency and coordination of health care services for their patients.

Your new role
For an initial 2-3 month contract, the Psychosocial Transition Support Officer will work closely with the Program Lead to develop a program to assist service providers to transition clients to Continuity of Support or NDIS

You will:

  • Support service providers to test clients for eligibility under the NDIS
  • Work collaboratively with the NDIS, Local Area Coordination Services, mental health stakeholders and other community health service providers
  • Provide information and advice to service providers and stakeholders regarding available psychosocial supports and programs
  • Facilitate the development of referral pathways for clinicians, community health providers and mental health services that provide access to psychosocial supports
  • Assist with identifying providers that require extra support

What you'll need to succeed
  • Relevant tertiary qualifications would be highly regarded and/or extensive experience with development of NDIS service requests
  • Strong stakeholder and relationship management skills to support systems change with improved health outcomes
  • Demonstrated experience working with the NDIA and LAC's
  • Demonstrated experience in working with healthcare providers including Mental Health Providers, broader Community Services, General Practice, Nurses, Allied Health Providers and clients
  • Knowledge of the NDIS access process for psychosocial supports
  • Excellent communication skills and negotiation skills
  • Demonstrated experience working with project management frameworks
  • Strong analytical and problem solving skills
  • Strong Microsoft Office Skills
  • Current Victorian Drivers License
  • Be willing to undergo a National Police Check


  • Experience working with Commonwealth funded community mental health programs including PIR, PHaMs and D2DL programs
  • Operational experience transitioning mental health clients through the NDIA access and review processes
  • Experience working with clients, carers and families with people living with severe and persistent mental illness

What you'll get in return

Through Hays, this role offers you a competitive hourly rate + superannuation and a great opportunity to work for an organisation that makes a real difference in people’s lives.

Temporary and contract workers through Hays also enjoy a wide range of benefits including:

  • Weekly pay cycles
  • Nominated choice of superannuation fund
  • Online timesheet submission and approval
  • No hidden costs or payroll deductions for our services
  • No invoicing required for Pty Ltd holders
  • Regular contact and post-placement care with local consultants throughout the duration of your assignment

What you need to do now

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from a diverse background to apply.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV via our secure portal.

For further information, please contact Brook Martyn at Hays Geelong on (03) 5226 8000 or

Recently awarded Hays Team of the Year for Australia & New Zealand, Hays Geelong have been the preferred supplier choice to Federal, State and Local Government as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria for over 10 years.

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